Front Office Associate

The Oberoi Rajgarh Palace, Khajuraho is inviting applications for Front Office Associate in Khajuraho, Madhya Pradesh. Welcome guests, help manage front desk interactions and support a seamless arrival-to-departure experience at a heritage luxury hotel. This opening is based at the hotel's Rajgarh Palace property near Panna National Park.

Front Office Associate: Role Overview

The successful candidate will contribute to guest satisfaction, operational consistency and effective teamwork in a luxury hospitality setting. Exact reporting relationships, selection criteria and employment conditions will be confirmed by the employer.

Key Responsibilities

• Greet arriving guests courteously and assist with check-in and check-out steps.
• Handle guest enquiries, telephone calls and routine requests promptly and accurately.
• Coordinate with housekeeping, concierge and other hotel departments.
• Keep reservation, registration and guest communication records organised.
• Follow guest privacy, safety, payment and service procedures.
• Assist with service recovery by directing concerns to the appropriate colleague.

Relevant Skills and Experience

• Guest-facing hospitality or reception experience is useful.
• Warm, professional communication and attention to individual guest needs.
• Comfort with front-office systems and accurate record keeping.
• Teamwork, discretion and flexibility across hotel service periods.

Working at The Oberoi Rajgarh Palace

The Oberoi Rajgarh Palace is a restored heritage hotel in the Maniyagarh Hills near Panna National Park. Part of The Oberoi Group, the 65-room-and-suite property combines Bundelkhand heritage, landscaped grounds and a lakeside setting with personalised luxury hospitality.

The property relies on coordinated work across culinary, restaurant service, front office, housekeeping, engineering and security departments. Strong professional standards, respectful communication, service-minded thinking and careful attention to guest comfort are valuable in this environment.

Location

Tehsil Rajnagar, Post Office Rajgarh, Chandranagar, Madhya Pradesh 471101, India. The location is in the Khajuraho region of Madhya Pradesh, India.