Front Desk Manager

Courtyard by Marriott Hyderabad is hiring a Front Desk Manager in Hyderabad. Lead daily front desk operations and help deliver an organized, welcoming guest experience.

Key responsibilities

• Supervise reception, guest arrivals, departures and front desk shift handovers.
• Support room allocation, billing coordination, escalations and service recovery.
• Coach front office colleagues and coordinate with housekeeping, reservations and other departments.
• Review guest feedback, service consistency and front desk operating procedures.

Relevant skills and experience

• Front office leadership and guest-service problem solving.
• Familiarity with hotel reception systems, reporting and operational controls.
• Clear communication, teamwork and sound judgment during busy shifts.

Workplace and employer

Courtyard by Marriott Hyderabad
1-3-1024, Lower Tank Bund Rd, Bhagyalaxmi Nagar, Kavadiguda, Hyderabad, Telangana 500080

About the hotel

Courtyard by Marriott Hyderabad is a hotel in the Marriott portfolio on Lower Tank Bund Road, near Hussain Sagar Lake in central Hyderabad. Serving business and leisure travellers, the property combines contemporary accommodation with restaurants, events facilities and guest-focused hotel services.

Its rooms and suites are designed for comfort and convenience. Refreshed Business Deluxe Rooms feature contemporary interiors, wooden flooring and smart in-room amenities. The hotel also provides front desk and concierge services, housekeeping, in-room dining and other support for guests throughout their stay.

Dining venues include MoMo Café, serving international cuisine for breakfast, lunch, dinner and Sunday brunch, and Vayu, featuring regional Indian food and a contemporary beverage offering. For meetings and events, Marriott describes 19 versatile venues, alongside a skywalk connection to the adjacent Hyderabad Marriott Hotel & Convention Centre.

Guests can also access an outdoor swimming pool, a fitness centre and Quoros Spa. Delivering these services requires coordination across front office, reservations, guest relations, culinary, food and beverage, housekeeping, engineering and other hotel teams.

The Front Desk Manager works within the guest-facing front office function, coordinating arrivals, departures and service recovery with reservations and housekeeping colleagues.

Learn more about the property and its facilities on the official Marriott hotel website.