Front Desk Agent
Millennium Al Rawdah Hotel
About this role
Millennium Al Rawdah Hotel in Abu Dhabi has an opening for a Front Desk Agent to support guest arrivals, departures, reservations and a welcoming front-desk experience. This is an on-site hotel opportunity in the United Arab Emirates.
Key Responsibilities
- Welcome guests and manage check-in and check-out procedures courteously.
- Respond to guest enquiries, telephone calls and service requests.
- Support reservations, room allocations and accurate guest records.
- Coordinate guest needs with housekeeping, concierge and other hotel teams.
- Follow reception procedures, confidentiality and payment-handling controls.
Relevant Skills and Experience
- Guest service, clear communication and professional presentation.
- Basic computer skills and familiarity with hotel reception processes.
- Ability to resolve enquiries calmly and work effectively with colleagues.
- Hotel front-office or related customer-service experience is helpful.
Hotel & Work Location
About the hotel: Millennium Al Rawdah Hotel, part of Millennium Hotels and Resorts, welcomes business and leisure guests in Abu Dhabi's Al Rawdah district. The property features guest rooms and suites, dining venues, meeting and event spaces, and leisure facilities including a spa, health club and swimming pools. Its front office, food and beverage, housekeeping, engineering and recreation teams work together to deliver attentive service and well-maintained guest spaces.
Location: 1778 Sheikh Rashid Bin Saeed St – Al Rawdah – W68, Abu Dhabi, United Arab Emirates
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